Your privacy matters to us. This policy explains how we handle your personal information in line with South African law and our commitment to transparency. Please review it to understand your rights and choices.

Information We May Collect

We collect certain details to improve your experience and provide our services effectively.

• Contact details such as your name, email address, or phone number when you reach out or sign up.
• Technical data including your IP address, browser type, and device information collected automatically.
• Usage information such as pages visited, time spent on the site, and interaction data.
• Any other information you voluntarily provide, for example, through forms or direct messages.

How We Use Your Data

We use your information to operate the website, respond to your requests, and enhance your user experience.

• To communicate with you regarding inquiries, updates, or service-related issues.
• To personalise and improve site content, navigation, and functionality.
• To ensure security and protect against unauthorised access or misuse of our services.
• To comply with legal requirements and safeguard your privacy in accordance with South African laws.

Legal Basis for Processing

We process your data based on consent, legitimate interests, and compliance with South African law.

Where required, we ask for your consent before collecting personal data. In other cases, we process information to fulfil our obligations or provide requested services.

Sharing Your Data

We do not sell your information. We only share data under specific circumstances.

• With trusted service providers who support our website operations, under strict confidentiality agreements.
• Where required by law or in response to valid legal processes and regulatory requirements.
• If necessary to protect rights, property, or safety of users, ourselves, or others in accordance with the law.

Data Security

We take security seriously and use technical and organisational measures to protect your data. While no method is entirely risk-free, we strive to maintain confidentiality, prevent unauthorised access, and keep your information accurate and up to date.

Your Rights

You have certain rights under South African data protection laws.

• Request access to the personal data we hold about you.
• Ask us to correct, update, or delete your information where appropriate.
• Withdraw your consent at any time where consent is the basis for processing.
• Lodge a complaint with the relevant authority if you feel your rights are not respected.

Use of Cookies

Our site uses cookies to support basic functionality, analytics, and user preferences. Please refer to our Cookie Policy for details.

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Contact Us

Questions about privacy or your personal data? Reach out using the details below and we’ll respond promptly.

Changes to This Policy

We update this policy as needed to reflect legal or operational changes. Please review it periodically to stay informed.